Hit a snag? Most issues have a quick fix. Work through the steps below for sign-in, exports and thin search results — and if you're still stuck, we're one message away.
If you still can't get in, contact support and we'll help you recover access. More detail on account & security.
If the file still doesn't arrive, contact support with the date and the search you used, and we'll look into it.
Almost always this means your filters are too narrow. Try one of these:
Some niche sectors are naturally thinner than large ones. See searching & filtering for how the filters combine.
Not every business publishes full contact details, and we never attach a guessed email — if we can't confirm a deliverable address, we leave it off. Our engine keeps enriching records daily, so coverage improves over time, and over 90% of records still include a direct phone. See why some records have no email.
No problem — search, filtering and viewing stay unlimited, so you can keep building lists. To export more, upgrade your plan for a larger allowance, or wait for it to reset at the start of next month. See upgrading.